Project: Modernisation and Reconstruction of University Management and Structure

Acronym Application year Grant Reference number Duration Scope Project status
MOREMS 2008 674174.0 JP 145008-2008 3 years Regional finalized
Eligibility period start Eligibility period end Extended until Website Facebook
January 15, 2009 January 14, 2012 December 31, 2012

Project summary

Universities from the partner countries i.e. Bosnia and Herzegovina, Croatia, Serbia, and FYR Macedonia still struggling with traditional system of education and some fundamental changes at higher education institutions are necessary to support involving them in EHEA. In order to realize requirements of the Bologna declaration, the partner universities involved in the project have to modernize existing university management system and structure. Also, there is a need for development of the central university services capacities and functioning like Office for teaching issues, Office for International relations, Department of human resources and legal affairs, Student services and Student career office.

Therefore, the project objectives are defined as strengthening the institutional and functional capacities of the universities from Bosnia and Herzegovina, Croatia, Serbia and FYR Macedonia, what will contribute towards the realization of the Bologna process activities. This can be further split up in the following 3 specific project objectives:

1.Introduction of the university structure and management reform
2.Improvement of the central university services functioning and capacities (Office for Teaching, Office for International Relations and Department of personal and organization)
3.Development and improvement student services capacities (Student services and Student Carrier Office)

In order to train the staff members from the partner country universities with the management structure of the EU universities and with the organization and tasks of the University services we are planning to organize one week training sessions related to the following topics:

  • Reform of the University governance and management structure (University of Gent),
  • How to change management (Danube University Krems),
  • Department of human resources and legal affairs: organization and tasks (University of Maribor),
  • Improving student services and setting up Student career office (Danube University Krems),
  • Office for teaching, organization and tasks (University of Maribor),
  • Office for international relations and European study office (University of Marburg).

Based on knowledge and experiences gained during the training sessions, recommendations on new management and organizational structure as well as for improving the university services will be created and implemented at partner universities. Furthermore, new student services will be developed and implemented. Student carrier office will be established at all partner country universities. In order to measure the progress of the reform process at the partner universities, 3 progress workshops and two workshops on organizational development will be organized at partner country universities at the University of Tuzla, Rijeka, Mostar, Split and Novi Sad.

The project results will be presented to larger audience during the 2 dissemination conference and local workshops that will be organized at all partner universities. Also, the project web site will disseminate all objectives, outcomes and results. Quality control and monitoring the project activities will be realized by self-evaluation team at each partner university and by Team for the quality control and monitoring consisted by EU participants. This team will elaborate each year implementation of the project activities. During the project realisation, four coordination meetings will be organised with aim to evaluate to what extend the planned activities have been exactly carried out.


The project has the following overall aims:

  • To strengthen the institutional and functional capacities of the universities in the Region which will, in turn, contribute towards the realization of further activities within the Bologna process.

In particular, the following three specific project objectives will be pursued:
1. Introduction of university structure and management reform
2. Improvement of the central university services and providing appropriate capacities (Office for Teaching, Office for International Relations and Department of personnel and organization).
3. Development and improvement student services capacities (Student services and Student Careers Office)


Joint Project-Governance Reform

Subject areas

  • University Management


University of Maribor, SVN Project coordinator
Mladen Kraljic Contact person
University of Novi Sad, SRB
Radmila Marinkovic Neducin Contact person and Pere Tumbas
University of Mostar West, BIH
Drazena Tomic
Danube University Krems, AUT
Attila Pausits
University of Rijeka, HRV
Zdravko Lenec
University of Ghent, BEL
Luc Francois
University of Split, HRV
Roko Andricevic
University Dzemal Bijedic in Mostar, BIH
Sead Pasic (Sead Pašić)
Philipps-Universität Marburg, DE
Christopher Moss
State University of Tetova, MK
Afrim Alili
University of Banja Luka, BIH
Petar Maric
University of Tuzla, BIH
Mirsad Djonlagic
Independent international consultant, UK
Werner Schaal


University of Novi Sad
Title Model Equipment type Quantity Location
Laptop TOSHIBA TECRA S11 2A 127398H IT equipment - notebook computer 1
Laptop TOSHIBA TECRA S11 2A 127398H IT equipment - notebook computer 1
Laptop TOSHIBA TECRA S11 2A 127398H IT equipment - notebook computer 1
Desktop computer Intel I5 650 IT equipment - desktop computer 3 Rectorate


1.1. Workshop of the EU hosting universities
1.2.-1.7. - Organisation of retarining and updating sessions at participaring EU institutions
2.1. Elaboration of the recommendations on new management and organisational structure
2.2. Implmentation of the reforms activities 2.3. Progress implementation workshops

3.1. Developing the recommodations for improving the university services
3.2. Workshops on organisational development
3.3. Implmentation of the changes in functioning of the university services
3.4. Creation of the university services catalogue 3.5.Update of the University services website

4.1. Adopting and implmenting the recommendations for establishing the Student career office
4.2. Consultation with EU experts
4.3. Establishing cooperation with potential employeers
4.4. Creating the database on intership and career opportunities

5.1. Ensuring that project results are available
5.2. Organisation of dissemination conference
5.3. Creation of the project website
5.4. Publishing of the Information leaflet
5.5. Dissemination workshops for the civil sector and industry

6.1. Meetings with university authorities
6.2. Meetings with representatives from university enviroment
6.3. Meetings with student organisations
6.4. University networking

7.1. Project evaluation - selfevaluation by partner university staff members
7.2. Evaluation by the Team for the quality control and monitoring
7.3. Students and teaching staff questionary;
7.4. Evaluation meetings

8.1. Realisation of the project management;
8.2. Organisation of the coordination meetings;
8.3. Organisation of short coordination visits


Title Type To
Recommendations on new management and organizational structure adopted Institutional regulations/strategies/QA procedures
Student Career Offices established Other products
New university statutes adopted Institutional regulations/strategies/QA procedures
University services catalogue created Other products


Resource title Resource type Keywords Authors
Proposal for the self-evaluation questionary Manual / Handbook / Guide Self-evaluation, template, report, guidelines, site visit
Self-evaluation is a crucial phase in the evaluation process. The self-evaluation phase has two aspects that are equally important: the self-evaluation process and the self-evaluation report: The self-evaluation process is a collective institutional reflection and an opportunity for quality improvement of any aspect of the management The self-evaluation report is one outcome of the self-evaluation process; it provides information to the evaluation team, with emphasis on the management's strategic and quality management activities. The goal of both the process and the report is to enhance the institutional capacity for improvement and change through self-reflection. This is a crucial phase in which careful consideration should be given to maximise the engagement of the whole management. As soon as the management has received these guidelines it should begin the self-evaluation process basing its work on the checklist provided in Section 2.2 and will write the self-evaluation report (Section 2.3). 2.1 The self-evaluation group To ensure the success of the self-evaluation, the management will set up a self-evaluation group that represents a broad view of the management. The self-evaluation will result in a report submitted to the external evaluation team under the responsibility of the rector. 2.2 Preparing the self-evaluation report: What kind of information to collect and analyse? As an important step in the evaluation exercise, the self-evaluation report has three major purposes: • To present a succinct but analytical and comprehensive statement of the management"s view of quality management and strategic planning • To analyse the strengths and weaknesses of the management, identify the opportunities and threats it faces and propose specific actions to address them • To provide a framework against which the institution will be evaluated by the team As the main vehicle for the management to present itself, the self-evaluation report is also an opportunity for the management to reflect critically upon the way it is managed and handles quality as a central process in its strategic decision making. Therefore, the self-evaluation report should not be simply descriptive, but analytical, evaluative and synthetic. It is based on a SWOT analysis (assess strengths and weaknesses, identify threats and opportunities) and show how the various elements of strategic thinking and quality management are interconnected.
TEMPUS MOREMS - Modernisation and Reconstruction of University Management and Services Promotion material university management structure, university services, quality assurance, benchmarking in higher education, student career office Werner Schall, Lucka Lorber (Ed.)